|Monday 30 Nov||9:00 am - 5:30 pm|
|Tuesday 01 Dec||9:00 am - 5:30 pm|
|Wednesday 02 Dec||9:00 am - 5:30 pm|
|Thursday 03 Dec||9:00 am - 5:30 pm|
|Friday 04 Dec||9:00 am - 5:30 pm|
|Saturday 05 Dec||9:00 am - 5:00 pm|
|Sunday 06 Dec||10:00 am - 4:00 pm|
Individual store trading hours may vary.
Trading hours may vary on public holidays.
Please contact stores directly for their trading hours.
We know that 2020 has been a challenging year for many of us. While this year we face a different Christmas to the one we’re all used to, please be assured that our commitment to the health and wellbeing of our customers, staff and retailers remains our steadfast priority.
In line with this commitment, we continue to maintain a range of precautionary measures to help keep our community safe this Christmas. These include:
In addition to these longstanding measures, this Christmas we’re also introducing some new safety initiatives. These include Social Distancing Ambassadors located throughout the Centre, to ensure our community is adhering to social distancing directives, and extended pre-Christmas trading hours, giving you longer to shop.
HOW YOU CAN HELP
We’ll be doing all we can to keep our community safe this Christmas, but we also need your help. We ask that you continue to play your role in keeping our community safe. This means:
PLAN YOUR VISIT THIS CHRISTMAS
To help you stay safe this Christmas, we strongly encourage you to plan your trip in advance and not linger unnecessarily in the Centre:
We thank you for your patience and cooperation as we navigate this festive season together, and look forward to seeing you at Nerang Mall soon.
It goes without saying that our community’s health and wellbeing comes first. We continue to uphold a robust range of exemplary hygiene and safety measures, and among others, these include:
You can count on us to do everything we can to help keep our environment and our community safe.
We are closely monitoring advice from the Queensland Government and are prepared to be able to respond, as necessary, as the COVID-19 situation evolves.
While we are doing all we can to help protect the health of our community, we ask you to continue to play your part to keep our community safe. This means:
We continue to work in close collaboration with our retailers to ensure that we are all doing our part to keep our shared environments clean and safe, while keeping our team members up to date with new information and advice from the relevant authorities.
Considering a visit to Nerang Mall? Before you visit, we have put together a list of things you should consider, to ensure a safe and pleasant shopping experience. We all have a role to play in keeping our community safe and healthy.
BEFORE YOU RETURN TO NERANG MALL
PLAN YOUR VISIT
Before arriving please review the list of open retailers and individual conditions of entry located above. As restrictions have impacted all of our retailers in different ways, you may find it may take a little longer for some of your favourite stores to return to business as usual.
PLEASE WASH AND SANITISE YOUR HANDS
We are committed to maintaining exemplary hygiene measures at Nerang Mall. For your convenience, we have provided easy access to hand sanitisation stations throughout the Centre.
We ask that upon arrival to please sanitise your hands – even if you have only recently done so and continue to do so regularly whilst in centre.
We also ask that you continue to adhere to the 20 second advice when washing your hands before eating, after coughing, sneezing or blowing your nose, or after using bathroom amenities.
PLEASE KEEP YOUR DISTANCE
Practise social distancing while visiting us in-Centre. We ask that you please take care to maintain an appropriate distance from those that are not in your immediate party. Read more.
A minimum of 1.5m distance between persons should always be maintained. We have implemented signage in certain areas throughout the Centre to assist and guide you when you are required to queue.
All retailers will have on display at their entry or in their shop window, the maximum quantity of people allowed in store at any given time. We ask for your own safety, as well as the safety of other shoppers and our staff that you acknowledge and respect this number. This may mean that you may need to queue at an appropriate social distance before entering your favourite store.
PLEASE USE PROPER COUGHING ETIQUETTE
If you are not feeling well, it is recommended for your own health, as well as the health of our community – that you stay home.
In the event that you are well and still find yourself needing to cough or sneeze when you visit, please use the inside of your elbow, handkerchief or tissue.
If using a tissue, please ensure it is disposed of appropriately and as soon as possible.
PLEASE REMEMBER TO BE KIND
We are all experiencing and coping with significant changes following the outbreak of COVID 19. For some of our stores, this may have resulted in restricted access to stock, limited trading hours or reduced services.
We are all trying our best to return to business as usual in these trying times. Please be mindful while in centre to be courteous, and kind to centre staff and other guests.
If you would like further information about what you can do to help stop the spread, please visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-yourself-and-others-from-coronavirus-covid-19
We will continue to provide updates on store changes in real time.
|Food Court, Cafes and Restaurants||Available for dine in, takeaway and delivery. See details here|
|Rockmans||Monday to Friday 9:30am – 4:30pm|
Saturday 9am – 2pm
Sunday 10am – 1pm
For individual store information please contact retailers directly or visit their website.
Dine in the Food Court
Our communal seating areas and retailer licenced seating areas located in the common mall area are re-open. Social distancing directives apply to these areas, including the 4 sqm per person rule. We have positioned hand sanitising stations throughout the centre and ask you to please utilise these services upon entry.
Our restaurants, cafes, and food courts continue to offer takeaway, pick-up and home delivery options. Further information on delivery and takeaway options is available here.
A number of our operators are offering online ordering so that you can maintain a safe social distance from other patrons.